Software Engineer Spring 2025 Intern - Remote

EP Note: Reposting limits to remote work here: "There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, and Wyoming."

Department:

TechnologyOur Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Software Engineer Spring 2025 Intern – Remote

Please print/save the job description because it won’t be available after you apply. 

To be considered, please ensure that you attach a resume to your application. 

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. We entrust our Interns working in Technology to make an impact on their Team in real-time projects, work collaboratively with other Technology Interns and workgroups, make progress to achieve Company initiatives, and deliver on our Company Purpose of connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel, all while having fun and developing yourself as a future professional. 

Additional details:  

• Join Southwest as a Spring 2025 Intern, with a 12-week internship lasting from January 28th through April 17th, 2025. 
• Work fully remotely, with opportunities to connect with your Team and other workgroups virtually and potential to travel to visit our Corporate Campus in Dallas, Texas. 
• There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, and Wyoming. 
• If you currently reside in an ineligible state, you may relocate to an eligible state and be considered for an internship 
• Dedicate a minimum of 24 hours each week to your internship responsibilities and tasks, up to 40 hours a week. We recommend checking your spring schedule now to ensure availability.  
• Receive an hourly pay of $31 and receive a one-time, $1,000 stipend (Paid $500 on first paycheck and $500 at midpoint of internship) 
• Receive free, unlimited travel privileges for yourself (taxes and fees may apply on international travel). 
• Interns will receive any required equipment, such as a laptop, for the internship. 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

The Intern will work part-time as a Software Engineer Intern within the Technology Department. The Intern may be asked to support a variety of projects within one or more of the following Teams:

Air Operations

• Gate Optimizer and Ops Suite: This team works on custom software development of optimization tools used by the (Network Operations Center) NOC and Command Centers. The Software Engineer on this team will get to work on tools like Gate Optimizer and Ops Suite applications that provide support for the NOC, which operates 24/7 for major operational decisions and coordination to keep the airline running. On this team, you will have the opportunity for full-stack development but primarily focus on UI development using React!
• Crew Planning (Planit): This team is on the cutting edge of Southwest AWS implementations building modern applications. Crew Planit is an application that allows our Crew Planners to Export, Create, Modify and Finalize Pairings and Lines for our Flight Attendants and Pilots. Crew Planit is replacing the 16-year-old Crew Planning (CMS) application to support the capabilities created by SWISS (Southwest Industry Standard Schedules) from an operational standpoint, including daily, schedule variations and supporting 24-hour operations! These capabilities enable SWA to increase profitability while improving operational reliability and better Customer experience. On this team, you will contribute to modernization efforts!

Customer & Commercial

• Southwest Business Technology - Salesforce: Join this team as a Software Engineer Intern for Salesforce, where you’ll work on cutting-edge applications designed for corporate customers. You’ll engage in developing and optimizing Salesforce solutions, tackle exciting challenges, and collaborate with a talented team. This role offers the perfect chance to build your technical skills and gain invaluable experience in a dynamic environment. If you're eager to contribute to impactful projects and grow in the Salesforce ecosystem, this is the team for you!
• The Customer Communications Services (CCS) and Southwest Vacations Services (SWAVS) team is a middleware services development team responsible for creating and enhancing SMS, Email, Push, and Voice notifications for our Customers which are critical communications necessary to keep Customers informed about their upcoming flights. This team partners with other Technology teams (Large programs, small projects, and other application teams), Business teams (Marketing and Customer Experience), and external delivery vendors on new communications requirements needed to bring Southwest projects to life. As a Software Engineer Intern on this team, you will also work with our newly formed Southwest Vacations middleware services team on brand new services needed to enhance our Vacations platform using tools such as AWS, Java, and Kafka!

People & Finance

• People and Communications – Social Business and Communications: Our Team has the exciting privilege to Partner with the experts on our SWA Social Business and Communications Teams. This team partners closely with our SWA Social Business Cohearts to deliver technical solutions and capabilities which help power the ability to steer the Company voice through social channels. We partner closely with our SWA Corporate Communications Cohearts to deliver technical solutions that enable effective, meaningful communication to our Employees as well enable our Employees to communicate with one another. 
• Payments Delivery: This is an exciting area where we support our Payment Strategy, which is how we make and support all the many ways our Customers can pay for their flights and extras. We work with the Business on new payment methods, and we are also working on ways to reduce fraud. As a Software Engineer intern on this team, you will get the chance to learn all about the credit card industry, Apple Pay, PayPal and other forms of payments and how an airlines uses them.

Infrastructure:

• Business of IT Platforms/Strategy to Portfolio Train: This is a new organization, just formed in August 2024, created to transform how Southwest Technology manages their business. We are seeking to simplify our tool footprint, build robust integrations between systems so that we can harness the traceability to make better decisions (centered in data) about how/where we invest our IT spend. As a Software Engineer Intern on this team, you will work on building and enhancing integrations between Business of IT tools and the Tableau analytics dashboard.

Duties and Responsibilities

The duties and responsibilities of the Software Engineer Intern may include but are not limited to: 

• Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards. 
• Respond to production problems and implement immediate resolution efforts across technology areas. 
• Maintain awareness of technology trends in area of responsibility.  
• Meet commitments and deliverables related to participating in projects. 

Basic Qualifications

• High School Diploma, GED or equivalent education required 
• Must be at least 18 years of age 
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 
• You must have a valid U.S. Social Security Number to complete the full hiring process 
• This position requires authorization to work in the United States as a permanent employee without sponsorship now or in the future 

Education

• Progress towards degree, major, or minor in Computer Science, Computer Engineering, Information Systems or Information Technology, Operations Research, Industrial Engineering, Business OR similar degree 
• Progress towards a 4-year undergraduate degree preferred
• To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
• At least one semester remaining at the time the internship ends is preferred  
• Minimum 2.5 cumulative GPA at the time of application

Knowledge, Skills, and Abilities

• Exposure or experience with AWS Cloud concepts, including Lambda, Serverless Framework, Spring Framework, Step Functions, SQS, DynamoDB preferred
• Classroom and/or industry experience using Java preferred
• Classroom and/or industry experience using Python preferred
• Classroom and/or industry experience with Kafka preferred
• Classroom and/or industry experience with GitLab, JavaScript/Node.js, React preferred
• Classroom and/or industry experience with Tableau preferred
• Classroom and/or coursework in Software development preferred
• Knowledge of Salesforce or Salesforce Admin preferred
• Exposure to or experience with Jira preferred
• Knowledge of Agile or Scaled Agile (SAFe) methodologies preferred 
• Experience managing projects from conception to completion preferred
• Basic knowledge of development methodologies, practices, concepts, technologies and technical options preferred
• Basic partnering, negotiation, and communication skills in working with Business Customers and Technology support preferred
• Demonstrate programming aptitude and ability for logical and abstract thinking preferred
• Facilitate or complete Analysis, design, and programming of viable solutions to high complexity business problems according to user specifications preferred
• Experience in a leadership role within a Student Organization is preferred
• Ability to stay organized and manage multiple and concurrent assignments under tight deadlines preferred
• Previous internship or work experience as a Software Engineer within the past 12 months preferred
• Previous leadership role in a student organization or club preferred
• Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
• Works well in a culture that is open, direct, respectful, courteous, and compassionate 

Time Commitment and Pay

• Required: Part-time 24-40hrs a week 
• Must maintain a consistent weekly schedule during normal business hours at a max of 8hrs per day and no fewer than 24hrs per week 
• Program Dates: January 28 – April 17, 2025 
• $31 per hour + $1,000 stipend paid in two installments of $500 each. 

To apply, you must submit your application and upload a resume for each role online at www.southwest.com/careers. 

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.    

Southwest Airlines is an Equal Opportunity Employer.

Please print/save this job description because it won't be available after you apply.

Job Posting End Date

09/15/2024